After reading the case about Bombardier and their journey of implementing a new ERP system, my initial reaction was one that was overwhelmed and excited at the same time. Bombardier is a huge company that operates multiple facet of business, mostly focusing on aerospace. But whenever the description of all the different business processes that are included with launched and new ERP system to a company so large, I almost wanted to start my own business that competes with Bombardier because it seemed almost impossible to make the change. That was the overwhelmed part of me. All the data quality issues and technical difficulties are one thing, but the general philosophy of any business changes upon an implemetation of such a scale and this is not to mention the trickle down effect that the new system has on employees that were once comfortable and now are in disarray.
That's where the excited part comes about. Being that I am involved in the e-learning enviroment. In the case, it is mentioned that the training modules developed for employees "provided too much information in a short period of time." This is where my skills and confidence as a teacher start to get tickled because I feel that I could develop lessons that can assist employees in learning new technologies in a cost effective manner. Bombardier hired a third party to develop training material and it seems that they are not content with the services. I am an educator that does not want to be in the classroom and I am obtaining my MBA to get into the business side of education. This gets me excited because it has made me aware that there is opportunity to get into the business side of business education, if you know what I mean. Maybe in the birth of all of this new technology and interconnectivity, the new thing is really going to be training provided for all these new things. IDEAS IDEAS IDEAS!
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